Dr. Bryan K. Williams is a keynote speaker, consultant, and author, who is a noted authority on service excellence and leadership effectiveness. His passion is to serve others so they may better serve the world. Over the past several years, Bryan has provided training and consulting expertise to hundreds of organizations in over 20 industries […]

Theo Gilbert-Jamison Is Chief Executive Officer for Performance Solutions by Design, a consulting firm headquartered in Atlanta, Georgia that helps organizations across all industries exceed expectations by elevating the customer experience from average to extraordinary. She is also author of several popular leadership books to include: The Six Principles of Service Excellence (published in 2005), […]

Jean Kolb joined Kohler Co. at a young age and spent the majority of her career working for the largest plumbing manufacturer in the world. She held a variety of leadership positions and was instrumental in the opening of the renowned Kohler Waters Spa in Kohler, Wisconsin. She held the position of Director of Wellness […]

John Henley is the Chief Growth Officer of Talent Plus. He oversees Talent Plus’ team of business developers, client strategists, and client relationship managers, collaborating with over 400 world-class, quality-growth clients and a vast number of prospects. John comes to Talent Plus after 26 years at The Center for Sales Strategy (CSS), a Talent Plus […]